Volunteers may occasionally encounter personal information while supporting services.
The privacy and dignity of all individuals must be respected.
Personal Information
Volunteers should not collect or store personal information about guests unless specifically instructed by the charity.
Guests using our service are not required to provide personal information.
Confidentiality
Volunteers must not discuss personal circumstances of guests outside the service.
Information shared during services should be treated with respect and confidentiality.
Photography
Photographs of guests should not be taken without permission.
Volunteers must not post images of guests on social media without consent.